30 Day Return Policy
With Focus Designs’ 30 day return policy, there are no special catches or exceptions. All we ask is that you send the items back to us in the original packaging, and make sure that the merchandise is in the same condition.
Return With Focus Designs – It’s Easy:
- You can return your purchase for up to 30 days from the purchase date.
- Products must be in the condition you received them and in the original box and/or packaging.
- Return shipping is paid by the customer.
- A Return Merchandise Authorization is required. Contact Focus Designs to receive your RMA# and indicate it on the returned package.
- Once your return is received and inspected by the Focus Designs, a refund will be processed and a credit will be applied to your credit card or original method of payment within 7 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account. As part of our 30 day return policy, all returns will need to be received and processed by our warehouse within 30 days of purchase.